What's included

One caregiver.
Every service. Every day.

No add-ons. No hourly rates. Everything your loved one needs, bundled into a single daily rate, delivered with consistency and genuine warmth.

A day in the life

What your caregiver actually does, from morning to night.

This is what a typical day looks like for a ByHearth caregiver. Every day is shaped around your loved one's routines, preferences, and needs.

7:30 AMMorning

Morning routine

Gentle wake-up, help with bathing and grooming, dressing assistance, oral hygiene. A relaxed start at your loved one's pace, not a facility's schedule.

Morning care routine
8:30 AMBreakfast

Breakfast & medications

A proper home-cooked breakfast tailored to dietary needs. Morning medications are given on schedule and logged. Coffee, toast, eggs, whatever they love.

Senior enjoying breakfast at home
10:00 AMErrands

Appointments & errands

Doctor visits, pharmacy runs, grocery shopping. The caregiver drives and accompanies. Your loved one stays connected to their life outside the home.

Caregiver accompanying senior on an outing
12:30 PMMidday

Lunch, housekeeping & activities

A nutritious lunch, then light housekeeping, laundry, or a favourite afternoon activity, like puzzles, gardening, or watching a show together. Dignity and engagement, every day.

Senior and caregiver doing an activity together
5:30 PMEvening

Dinner & evening medications

A proper home-cooked dinner. Evening medications given on schedule. Family calls encouraged. A warm, relaxed end to the day.

Caregiver preparing a home cooked dinner
8:00 PMNight

Bedtime routine & overnight presence

Help with getting ready for bed. The caregiver is always in the home overnight, ready to assist if needed, ensuring safety and peace of mind around the clock.

Senior comfortable at home in the evening
All services, all included

Everything in one daily rate.

No choosing between services. No add-ons. Your caregiver handles all of this.

Personal Care

  • Bathing, grooming & dressing
  • Oral hygiene & skincare
  • Toileting & continence support
  • Mobility & transfer assistance
  • Fall prevention & safety monitoring

Health & Medication

  • Medication reminders & management
  • Vital signs monitoring (non-clinical)
  • Post-hospital & post-surgery support
  • Exercise & physical therapy assistance
  • Coordination with healthcare providers

Meals & Nutrition

  • Personalised meal planning & cooking
  • Dietary restrictions fully accommodated
  • Feeding support when needed
  • Hydration monitoring
  • Grocery shopping & kitchen management

Home & Housekeeping

  • Light housekeeping & tidying
  • Laundry & linen changes
  • Dishes & kitchen cleaning
  • Home organisation & decluttering
  • Shopping list management & errands

Transportation

  • Medical appointments & check-ups
  • Pharmacy & grocery runs
  • Social outings & activities
  • Church, community events, & visits
  • Uses client's vehicle in most placements

Companionship & Family

  • Conversation, games & hobbies
  • Emotional support & engagement
  • Encouraging independence & dignity
  • Weekly family update calls
  • Emergency backup caregiver, always available
Specialised support

Conditions we care for.

Our caregivers are matched to your loved one's specific needs, including complex conditions that require extra care and training.

Dementia & Alzheimer's

Structured routines, memory engagement, and patient communication designed for memory conditions.

Parkinson's Disease

Mobility assistance, fall prevention, and careful medication management tailored to Parkinson's rhythms.

Post-Stroke Recovery

Physical therapy assistance, speech support, and consistent structured home rehabilitation.

Post-Surgery Recovery

Safe wound monitoring, medication schedules, and careful rehabilitation from the comfort of home.

Heart Conditions

Daily monitoring, lifestyle support, and medication management for heart disease and chronic illness.

Diabetes Management

Meal planning, medication reminders, blood sugar monitoring support, and lifestyle assistance.

Hospice & End-of-Life

Compassionate end-of-life care at home, with dignity, comfort, and family peace of mind.

General Senior Care

Companionship, daily living assistance, and safety support for aging adults who want to stay home.

Transparency

What we don't provide, and why we're upfront about it.

ByHearth caregivers provide non-medical companionship and daily living assistance. We believe transparency builds trust, so here's what falls outside our scope:

Skilled nursing care: IV therapy, wound packing, catheter care, or any procedure requiring a licensed nurse.
Medical diagnosis or clinical treatment. Our caregivers monitor and report, but they do not assess or treat.
Major home maintenance. Light tasks are included; structural repairs or renovations are not.

If your loved one requires skilled nursing, we can help coordinate with a licensed home health agency to work alongside our care.

Our caregivers

Less than 5% of applicants
ever place a care with us.

We only place caregivers we'd trust with our own parents. Every single one.

< 5%of applicants accepted
01
Application & resume review

Experience, certifications, and full employment history checked before advancing.

02
In-person interview

We assess empathy, communication, and genuine warmth, not just qualifications on paper.

03
Full background check

Comprehensive criminal, identity, and employment verification, no exceptions.

04
Reference verification

We speak directly with previous families who entrusted their loved ones to this caregiver.

05
Compatibility matching

Personality, interests, language, and lifestyle. We match people, not just skills to needs.

Seen enough to know it's right?

Book a free assessment call. We'll answer every question and tell you exactly what a placement would look like for your family.