Our Story

Built for the families
who refuse to settle.

ByHearth exists because the care system most families inherit was never built around dignity, consistency, or love. We built something different.

Why we exist

It started with a call I will never forget.

I was three states away when my sister called to tell me our father had fallen. He was okay. But I wasn't. I spent the next three weeks trying to solve what felt like an impossible problem: how do you get consistent, dignified, affordable care for someone you love, when every option either costs a fortune or feels completely wrong?

I toured nursing homes and left every visit feeling sick. I tried hourly agencies and watched my father's face fall each time a different stranger showed up at his door. I tried to manage it myself and watched my own life slowly collapse under the weight of it.

I built ByHearth because it didn't exist yet. One person, fully vetted, living in my dad's home, knowing his name, his stories, his routine. Everything handled. No rotating strangers. No surprise invoices. No compromises.

That is what ByHearth is. And that is what every family we serve deserves.

What we stand for

The principles behind every match we make.

These are not values on a wall. They are the criteria behind every decision we make.

Dignity first

Every decision starts here: does this preserve the dignity of the person being cared for? Your loved one is not a patient. They are a person with a history, preferences, and a life worth living fully.

One relationship

Consistency is care. Your loved one deserves to wake up to the same familiar face every single day. One person who knows their routine, their preferences, and who genuinely cares.

Full transparency

Your family never operates blind. Daily updates, medication logs, and real-time communication mean you always know what is happening, whether you are across town or across the country.

Real accountability

We stand behind every match we make. If something is not working, we fix it. Your family has one dedicated coordinator who is reachable and responsible for making things right.

Our commitment

What your family can always count on.

Three things we guarantee to every family. No exceptions.
A caregiver you approved You meet every caregiver before care begins. You have final say on every match, always.
Backup coverage, always If your caregiver is ever unavailable, a vetted replacement is arranged immediately. There are no gaps in care.
A coordinator who picks up One dedicated person, not a call center. Reachable, responsible, and accountable to your family.
Ready to start

One call is all it takes.

Talk to a care coordinator. No commitment, no pressure. Just an honest conversation about what your family needs.